United StatesThe packaged arrived earlier without any problems. This unit was well Package and protected. Very easy to install and configure. Overall it is working above my expectations.
United StatesI am so happy with this heater, the Unit is easy to install, it looks great and is quiet. Take a little longer to heat up the water, but it doesn't matter since it only uses a fraction of electricity than those large expensive heaters. I am very happy with my purchase.
United States United StatesI have not started using it yet and awaiting for the warmer weather .Delivery was fast and I received the heater in a great shape. Very good customer service. They helped me with all connection questions. Thank you
United StatesI actually cannot rate the heat pump because the owner took it upon himself to cancel my order because I refused to accept a damaged heat pump at time of delivery. I requested a new one and was told the company spent $100 to deliver and $100 to receive the damaged one back; therefore, the owner did not make enough of a profit to send a new one. I was also told the damage was minimal so I should have accepted it. If $1800 for minimal damage is their standard, I do not their product! I guess a large company such as Fibropool does not carry insurance??? The customer service was beyond rude to say the least. I wouldn't give this company a chance to damage your heat pump and expect you to accept minimal damage!!!